Latest update
Bug fixes and performance enhancement
Customer App - Zoho Assist APK Description
Get quality remote support for your mobile device directly from a technician. The Zoho Assist - Customer app allows technicians to provide remote support, to your devices, through screen sharing and chat features. The remote control feature is available for Samsung and Sony devices, by default, and if you own a device from the below list, you can install the Add-Ons we have made available on the PlayStore, to allow the technician to remotely control your device.
The Add-On supported manufacturers are:
Lenovo, Cipherlab, Cubot, Datamini, Wishtel and Densowave.
How to start a remote session:
Step 1: Download and install the Zoho Assist - Customer app.
Step 2.a: The technician will send you an email containing an invite to the remote session. Click the link on the email and open it with the Customer app to get your remote support session started.
(OR)
Step 2.b: Instead of sending you an invitation link, the technician can additionally send you the session key directly. Open the Customer app and enter the session key to start the remote support session.
Step 3: After your consent, the technician will remotely access your device to provide support. The technician will additionally be able to chat with you securely. Touch the back button (either on the top-left or the native back button) to end the session anytime.
Unattended access:
Incase you wish to give unattended access to your technician, enrol your device with a a single click using the deployment link. Your technician will share the link and can access the device anytime without any effort from your side. Additionally you can enable or disable the enrolment temporarily or permanently remove unattended access permission for the device.
Features:
- Share your screen securely with the technician
- In case of a Samsung or Sony device, allow the technician to control your device remotely.
- Pause and resume screen sharing and access anytime.
- Chat directly with the technician right from the app.
Disclaimer: This app uses the Devices Administrator permission on your device in order to facilitate remote control and screen sharing. Please contact [email protected] for further clarifications.
How to install Customer App - Zoho Assist APK bundles for Android
Once you have downloaded an Android App Bundle, you can install it using a dedicated app bundle installer app. You can install .apks, .xapk, split apk files, and unencrypted .apkm files using the Split APKs Installer (SAI). SAI is considered the gold standard for installing app bundles in the Android community. Here’s how to use the SAI app to install split apks. Download Customer App - Zoho Assist APK file (com.zoho.assist.agent_127_17371299.apk) from APKBundles.com, then follow these steps:
Update Phone Settings
- Go to your phone Settings page
- Tap Security or Applications (varies with device)
- Check the Unknown Sources box
- Confirm with OK
Go to Downloads
- Open Downloads on your device by going to My Files or Files
- Tap the APK file you downloaded (com.zoho.assist.agent_127_17371299.apk)
- Tap Install when prompted, the APK file you downloaded will be installed on your device.
How to install Customer App - Zoho Assist APK, Split APK (APK Bundles) on Windows PC 7/8/10/11 or MAC?
Download Customer App - Zoho Assist APK file (com.zoho.assist.agent_127_17371299.apk) from APKBundles.com to your PC (ex: C://temp/(com.zoho.assist.agent_127_17371299.apk), then follow these steps appear on screen.
Using Emulator:
- Download And Install one Emulator Softwares (Ex: Bluestacks, GenyMotion, NoxPlayer)
- Simple install APK on PC by drag and drop file com.zoho.assist.agent_127_17371299.apk on Emulator screen
Customer App - Zoho Assist APK Pros & Cons
Pros
- This app is safe, it's not require high risk permissions
- Compatible with 32 bit device (most Emulator using 32bit arch CPU)
- Compatible with 64-bit device (some android device and current Bluestacks)
Cons
Everything is good.
