Table Of Contents
Latest update [menu]
-Support for custom CA or self-signed server certificates to standard apps for TLS connections to Oracle E-Business Suite
- Technical updates
For more information, see My Oracle Support Note 1641772.1 at https://support.oracle.com (https://support.oracle.com/)
Description [menu]
By installing this app you agree to the End User License Agreement terms at http://docs.oracle.com/cd/E85386_01/infoportal/ebs-EULA-Android.html.
With Oracle Mobile Service Manager for Oracle E-Business Suite, contact center managers and agents can manage service requests and take action on the go.
-Track service request backlog
-Prioritize escalated service requests
-Reassign service requests to balance work queues
-Provide analysis to expedite resolutions
-Reduce service agreement violations
Oracle Mobile Service Manager for Oracle E-Business Suite is compatible with Oracle E-Business Suite 12.1.3 and 12.2.3 and above. To use this app, you must be a user of Oracle TeleService, with mobile services configured on the server side by your administrator. For information on how to configure mobile services on the server and for app-specific information, see My Oracle Support Note 1641772.1 at https://support.oracle.com
How to install Service Manager for EBS APK for Android [menu]
Download Service Manager for EBS APK file (com.oracle.ebs.srvpf.cs.ServiceMgr_4_37048289.apk) from APKBundles.com, then follow these steps:
Update Phone Settings
- Go to your phone Settings page
- Tap Security or Applications (varies with device)
- Check the Unknown Sources box
- Confirm with OK
Go to Downloads
- Open Downloads on your device by going to My Files or Files
- Tap the APK file you downloaded (com.oracle.ebs.srvpf.cs.ServiceMgr_4_37048289.apk)
- Tap Install when prompted, the APK file you downloaded will be installed on your device.
How to install Service Manager for EBS APK on Windows 7/8/10 or MAC PC? [menu]
Download Service Manager for EBS APK file(com.oracle.ebs.srvpf.cs.ServiceMgr_4_37048289.apk) from APKBundles.com to your PC (ex: /Users/xxx/Downloads/(com.oracle.ebs.srvpf.cs.ServiceMgr_4_37048289.apk)), then follow these steps:
Using Emulator:
- Download And Install one Emulator Softwares (Ex: Bluestacks, GenyMotion, NoxPlayer)
- Simple install APK on PC by drag and drop file com.oracle.ebs.srvpf.cs.ServiceMgr_4_37048289.apk on Emulator screen
Service Manager for EBS APK Pros & Cons [menu]
Pros
- This app is safe, it's not require high risk permissions
- Compatible with 32 bit device (most Emulator using 32bit arch CPU)
- Compatible with 64-bit device (some android device and current Bluestacks)
Cons
Everything is good.