Table Of Contents
Latest update [menu]
Associate initiated outbound voice calls
UI improvements and fixes
Description [menu]
By installing this app you agree to the End User License Agreement terms at
http://www.oracle.com/pls/topic/lookup?ctx=wsccl&id=eula_oma_android
The Oracle Mobile Associate app empowers your mobile associates to fully engage with your end users via digital channels such as voice, video, SMS, screen share and annotations.
Associates can receive engagements on their mobile device even when they have the app in the background or when their device is locked. Once logged in, associates can manage their queue and availability status. They can review end user’s real-time context before accepting the incoming engagement and effectively engage them on the right channel. Associates can proactively initiate 1:1 meetings, send SMS or escalate their current engagement with the end-user from voice to video and/or add screen share and annotate on shared screen or video.
With the Oracle Mobile Associate app, you can untether your associates from the desktop, allowing them to engage with the end users anytime or anywhere.
Note: Oracle Mobile Associate requires an active Oracle Live Experience subscription.
How to install Oracle Mobile Associate APK for Android [menu]
Download Oracle Mobile Associate APK file (com.oracle.live.oma_1728_4635193.apk) from APKBundles.com, then follow these steps:
Update Phone Settings
- Go to your phone Settings page
- Tap Security or Applications (varies with device)
- Check the Unknown Sources box
- Confirm with OK
Go to Downloads
- Open Downloads on your device by going to My Files or Files
- Tap the APK file you downloaded (com.oracle.live.oma_1728_4635193.apk)
- Tap Install when prompted, the APK file you downloaded will be installed on your device.
How to install Oracle Mobile Associate APK on Windows 7/8/10 or MAC PC? [menu]
Download Oracle Mobile Associate APK file(com.oracle.live.oma_1728_4635193.apk) from APKBundles.com to your PC (ex: /Users/xxx/Downloads/(com.oracle.live.oma_1728_4635193.apk)), then follow these steps:
Using Emulator:
- Download And Install one Emulator Softwares (Ex: Bluestacks, GenyMotion, NoxPlayer)
- Simple install APK on PC by drag and drop file com.oracle.live.oma_1728_4635193.apk on Emulator screen
Oracle Mobile Associate APK Pros & Cons [menu]
Pros
- This app is safe, it's not require high risk permissions
- Compatible with 32 bit device (most Emulator using 32bit arch CPU)
- Compatible with 64-bit device (some android device and current Bluestacks)
Cons
Everything is good.