Table Of Contents
Latest update [menu]
Device Diagnostics Tool package name has been modified to com.zebra.mdna.selfdiagnostics. Uninstallation of any prior version of DDT is required before installing v2.8.0.18
Support A13 and additional USB and Network tests.
Supports all Zebra Devices running Android 10, 11 and 13.
Newly supported devices in this release: TC73, TC78
For more details refer to https://techdocs.zebra.com/ddt/2-8/guide/about/#newin28
Description [menu]
Device Diagnostic Tool is useful for quickly troubleshooting device issues, resulting to increased worker productivity, limited device downtime, and unnecessary returns to the Zebra Repair Center. Hardware features tested:
• Scanner Test: checks whether the scanner is operable.
• Button Test: checks the operation of push-to-talk, left or right scan trigger, volume up and volume down device buttons.
• Touch Screen Test: checks for operation of the device touch display.
• Bluetooth Tests: checks whether the Bluetooth radio is operable and returns Bluetooth related information: Bluetooth name, radio power cycle result, radio functional/non-functional, and discoverable/connectable.
• WiFi Tests: checks for operation of the WiFi radio and returns WiFi related information: MAC address, Network test for specified address, radio power cycle result, signal strength, ESSID, IP address, BSSID, and speed.
• Battery Tests: checks the battery status and returns battery related information: part number, serial number, model number, decommission status, voltage, current, and temperature.
• WWAN Tests: checks for operation of the WWAN radio and returns related WWAN information: SIM state, voice state, data state, WAN type, signal strength, phone number, and device ID.
• Audio Test: checks for operation of the device microphone and speaker.
Device Diagnostic Tool is available worldwide. Currently Device Diagnostic Tool is available in English, with localization being investigated as a future enhancement.
For more information on how to use Zebra’s Device Diagnostic Tool , please review our Admin Guide
The administrator guide can be found at: https://techdocs.zebra.com/ddt/
Important Note:
DDT package name has been modified from “com.symbol.selfdiagnostics” to “com.zebra.mdna.selfdiagnostics”. Due to this change, uninstallation of any prior version of DDT is required before installing this latest version.
Supported Zebra BSP Details:
Android 10 Lifeguard update 10-16-10.00-QG-U120-STD-HEL-04 or later Android 11 SDM660 requires Lifeguard update 11-30-24.00-RG-U00-STD-HEL-04 and Android 11 TC73,TC78 requires Lifeguard update 11-19-15.00-RG-U00-STD-ATH-04 or later versions.
For more details refer to https://techdocs.zebra.com/ddt/2-8/guide/about/#newin28
How to install Device Diagnostics Tool APK for Android [menu]
Download Device Diagnostics Tool APK file from APKBundles.com, then follow these steps:
Update Phone Settings
- Go to your phone Settings page
- Tap Security or Applications (varies with device)
- Check the Unknown Sources box
- Confirm with OK
Go to Downloads
- Open Downloads on your device by going to My Files or Files
- Tap Install when prompted, the APK file you downloaded will be installed on your device.
How to install Device Diagnostics Tool APK on Windows 7/8/10 or MAC PC? [menu]
Download Device Diagnostics Tool APK file from APKBundles.com to your PC (ex: /Users/xxx/Downloads/), then follow these steps:
Using Emulator:
- Download And Install one Emulator Softwares (Ex: Bluestacks, GenyMotion, NoxPlayer)